Privacy Policy

PRIVACY POLICY

VTag.id NFC Services

Last Updated: 1/4/2026

1. INTRODUCTION

VTag.id ('we,' 'our,' or 'us'), also known as VTag Arts, is a startup company providing NFC (Near Field Communication) tag services and hosting solutions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, purchase our products, or use our services.

IMPORTANT: As a startup company, our services, policies, and business operations may change. We are committed to providing the best possible service, but users should understand that service availability and continuation are not guaranteed.

2. INFORMATION WE COLLECT

2.1 Personal Information

We collect information you voluntarily provide when creating an account, making purchases, or using our services, including: name, email address, phone number, billing/shipping addresses, account credentials and profile information, information you choose to store on your NFC tags, customer service communications, and subscription and billing information.

2.2 NFC Tag Content

We store the information you choose to put on your NFC tags, including but not limited to contact information, emergency contact details, pet information, business details, social media links, and any other data you configure. This information is stored on our servers to enable tag functionality.

2.3 Automatic Information

We automatically collect certain information when you use our services, including device information, IP address, browser type, usage patterns, and tag scan analytics.

3. HOW WE USE YOUR INFORMATION

We use your information for: providing and maintaining our NFC tag services, processing transactions and managing subscriptions, communicating with you about our services, improving our products and services, complying with legal obligations, and internal business purposes including analytics and marketing.

3.1 Marketing and Promotional Use

We may use your personal information for our own marketing, promotional, and business development purposes. This includes creating aggregated data, case studies (with anonymized information), and promotional materials. We do not sell your personal information to third parties.

4. INFORMATION SHARING AND DISCLOSURE

4.1 No Sale of Personal Information

We DO NOT sell, trade, or rent your personal information to third parties.

4.2 Service Providers

We may share information with trusted service providers who help us operate our business, including payment processors, hosting providers (AWS), and customer service tools.

4.3 Legal Requirements

We may disclose information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5. DATA STORAGE AND SECURITY

5.1 Storage Location

Your data is stored on Amazon Web Services (AWS) servers located in the United States. We use industry-standard security measures to protect your information.

5.2 Payment Information

We DO NOT store your payment card information on our servers. Payment processing is handled by third-party payment processors (such as PayPal) who maintain their own security standards and privacy policies.

5.3 Public Information

Information you choose to make publicly accessible through your NFC tags is, by its nature, public information. Anyone who scans your NFC tag can access the information you have configured to be displayed. You are responsible for determining what information to make publicly accessible.

6. YOUR RIGHTS AND CHOICES

You have the right to: access and review your personal information, update or correct your information, delete your account and associated data, opt out of marketing communications, and request a copy of your data.

7. CALIFORNIA RESIDENTS

California residents may have additional rights under the California Consumer Privacy Act (CCPA). We do not sell personal information. You may request disclosure of the categories and specific pieces of personal information we have collected about you.

8. DATA DELETION AND RETENTION 8.1

User Account Deletion You have the right to delete your account and request removal of your personal data at any time. To delete your account:

Log in to your account dashboard
Navigate to Account Settings
Select "Delete Account
Confirm your deletion request

8.2 Data Removal Upon Account Deletion

When you delete your account, we will:

Remove your name and address from our systems
Delete all NFC tag configurations and content you created
Remove your profile information and preferences
Deactivate your NFC tags (they will no longer function)

8.3 Data Retained for Fraud Prevention

To prevent abuse and protect our services, we retain certain information after account deletion:

Email addresses (disassociated from personal information)
Phone numbers (disassociated from personal information)
Account verification records
Transaction history for legal/tax compliance

This retained information is stored separately and cannot be linked back to your personal identity. It is used solely to:

Prevent banned users from creating new accounts with the same contact information
Detect patterns of abuse or fraudulent activity
Comply with legal obligations for financial records

8.4 Data Retention Period

Personal information (name, address, profile data): Deleted immediately upon account deletion
Retained verification data (email, phone): Kept indefinitely for fraud prevention
Transaction records: Retained for 7 years as required by law
Usage logs and analytics: Anonymized within 90 days

8.5 California Privacy Rights (CCPA)

California residents have additional rights regarding personal information:

Right to know what personal information we collect and how it's used
- Right to delete personal information (subject to fraud prevention exceptions above)
Right to opt-out of sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising privacy rights To exercise your California privacy rights, contact us at support@vtag.email

8.6 Third-Party Platform Integration

If you connect your VTag.id account to third-party platforms (such as social media), please note:

We do not control those platforms' data practices
You should review their privacy policies separately
Deleting your VTag.id account does not automatically delete data on connected platforms
You must separately manage your data on each connected platform

9. CHANGES TO THIS POLICY

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. We will notify you of material changes via email to the address associated with your account. Your continued use of our services after any changes constitutes acceptance of the updated policy.

10. CONTACT US

For questions about this Privacy Policy, please contact us at: support@vtag.email