PAYMENT POLICY VTag.id / Val Arts Last Updated: January 4, 2026 1. ACCEPTED PAYMENT METHODS We accept payments through PayPal and other payment processors integrated with our platform. All payments are processed securely through third-party payment providers. We do not store your credit card or payment information on our servers. 2. SUBSCRIPTION BILLING 2.1 Monthly Subscriptions - All paid subscriptions are billed monthly - Billing occurs on the same date each month that you initially subscribed - Payments are processed automatically through your selected payment method - You will receive email confirmation of each successful payment 2.2 Subscription Tiers - Free Tier: No payment required, basic features only - Paid Tiers: Monthly subscription with enhanced features and capabilities - Pricing and features for each tier are displayed on our website and may change at any time 3. FAILED PAYMENTS AND PAYMENT CANCELLATIONS 3.1 Failed Automatic Payments - If your automatic payment fails, we will retry the payment according to our billing system settings - If payment continues to fail, your account may be downgraded to the free tier - You will be notified via email of any payment failures 3.2 Payment Reversals and Chargebacks - If you reverse a payment, dispute a charge, or initiate a chargeback through your bank or PayPal: • Your account will be immediately suspended • All paid tier privileges will be revoked immediately • Your NFC tags will lose all premium features and revert to basic functionality only • Your account may be permanently terminated 3.3 Subscription Cancellation - You may cancel your subscription at any time through your account settings - Upon cancellation: • You retain access to paid features until the end of your current billing period • No refund is provided for the unused portion of the current billing period • Your account will automatically downgrade to the free tier at the end of the billing cycle 4. DOWNGRADES AND UPGRADES 4.1 Downgrading Your Plan - If you downgrade to a lower tier, the change takes effect at the end of your current billing period - You retain access to your current tier features until the billing period ends - Features that exceed your new tier limitations will be disabled when the downgrade takes effect 4.2 Upgrading Your Plan - Upgrades take effect immediately upon payment - You will be charged the prorated amount for the remainder of your billing cycle - Your next billing date remains the same 5. CURRENCY AND TAXES - All prices are displayed in US Dollars (USD) - Applicable taxes will be added to your subscription fee based on your billing address - California residents will be charged applicable state and local sales tax 6. BILLING DISPUTES If you have questions about a charge: 1. Contact us first at [Insert Email Address] 2. Provide your account information and transaction details 3. We will investigate and respond within 3-5 business days Initiating chargebacks or payment disputes without contacting us first may result in immediate account termination. 7. REFUNDS Refunds are generally not provided for subscription services. See our Refund Policy for specific circumstances where refunds may be issued. 8. CHANGES TO PRICING We reserve the right to change our pricing at any time. We will provide 30 days advance notice of any price increases to existing subscribers. Price changes will take effect on your next billing cycle. Contact Us: support@vtag.email